Frequently Asked Questions
Everything you need to know about your next travel companion.
What materials are used in your duffel bags?
Our bags are crafted from premium, weather-resistant materials including full-grain leather, high-density ballistic nylon, and reinforced canvas to ensure durability and style.
Are these bags compliant with airline carry-on regulations?
Most of our standard duffel bags are designed to meet international airline carry-on size requirements. However, we recommend checking the specific dimensions listed on the product page against your airline's policy.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, the item must be returned in its original, unused condition with all tags attached.
Do you offer a warranty on your products?
Yes, all Duffel Bag products come with a limited lifetime warranty covering manufacturing defects in materials and workmanship.
How should I clean and maintain my bag?
For nylon and canvas, we recommend spot cleaning with a damp cloth and mild detergent. For leather products, use a dedicated leather conditioner every 6 months to maintain suppleness and shine.